Sinclairs Of Burwood Bed And Breakfast

90 Shaftesbury Rd, Burwood in Sydney, Australia

3 star hotel

Average Customer Rating 2/5

based on 2 reviews

Latest review

“Extremely unprofessional service from the manager. The room I booked was not provided to me, they gave it to someone else and gave me a much smaller room after I secured the other room with a cash deposit. My arrival was unexpected, I was waiting outside in the cold for about 15 minutes before a stranger came out of nowhere to let me in and ask me what I wanted (after already securing my room with a deposit). My booking was mishandled by 3 different people and the owner would not refund me the remainder of my deposit after staying one night when I did not want to continue my stay after she failed to provide me with the requested room. She was also on the phone telling another customer that they could not have the room they had booked previously because she gave it to someone else because they did not put down a deposit even though she had previously told them she booked the room for them. She displayed the most unprofessional service I have ever seen in the history of customer service, engaging in a nasty petty fight with me despite my professionalism in seeking simply the remainder of my deposit. The room was small, the house has musty old smells but the worst part was the unwelcoming service and the unprofessional conduct after I wanted to leave and she did not want to refund me the remainder of my deposit. A fire alarm went off for a while apparently because the steam in one of the rooms from the shower set the alarm off. It could have been our room although it went off an hour after our showers and she accused us of setting it off. Obviously the rooms have no ventilation. The pillows and sheets were smelly like they had not been washed in years. We did not dare use any of the facilities after the room experience such as the kitchen. Stay away no matter how cheap, your experience will be ruined by the unprofessionalism shown by the owner in my one night.
– , 2009-08-01 00:00:00 (See all customer reviews)

Description

Accommodation *** only 10 minutes by train from Central Sydney offering good old fashioned hospitality at budget prices in an historic mansion. Start the day with a wholesome full cooked breakfast served in our old world dining, room then stroll around the corner to the station and hop on the train to downtown Sydney. All our clean comfortable rooms have heating, fans, cable TV, a fridge tea/coffee facilities and internet is available. We also cater for families groups and students - quotes apply- in large rooms with private bathrooms . Communal bathrooms are available for share rooms. If you are looking for clean, secure accommodation in the heart of Sydney just outside the CBD then look no further- Sinclairs of Burwood is the place for you - quality without the fancy add-ons...it's just like staying at Grandmas house.

Amenities
Guest kitchen/laundry- large sunny loungeroom with fireplace- fully equiped dining room- outdoor covered barbecue area and internet kiosk. The leafy garden is perfect for relaxing under a tree with a book or chatting with fellow tourists - meet for breakfast - make new friends- plan a trip to the Blue Mountains on the train - take in a movie. Sinclairs offers exceptional value for the budget concious at the start of a New South Wales holiday.

Nearby Attractions
We are situated next door to the Burwood RSL Club ( cheap eats and a cut price beer) around the corner from the station, one block from the main shopping centre, a smorgasboard of restaurants, banks, post office, movies etc and only minutes from swimming pools, parks and the ammenities of Olympic Park. Burwood is an old federation suburb renowned for its architecture. Sinclairs of Burwood was once the English Consulate and later became the residence of the longest serving Mayor. It is now a heritage listed building situated in a Conservation Area .

Master Card, Visa, Bank Card only

We are extremely proud of our 'AAA TOURISM THREE STAR RATING......'. And if you are not satisfied with this location try SINCLAIRS OF SURRY HILLS

Conditions: Payment on arrival, no refunds, Cancellation fee 25 % on total reservation, no discounts available, 4% surcharge on credit card payments)

Property facilities

In Room Facilities: – Ceiling Fan; – Desk; – Hair Dryer; – Microwave; – Alarm Clock; – Tea/Coffee Facilities; – Cable/Satellite TV; – Daily Housekeeping; – Fridge; – Cots/Crib; – Safe Deposit Box