Reviews for Ace Hotel (Kensington)
 

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Reviews for Ace Hotel (Kensington), London, England
 

Avg. Customer Rating

 
 
4/5

Based on 693 customer reviews
 
Address:      16-22 Gunterstone Road, West Kensington
RATED A 3 STAR HOSTEL Located in trendy Kensington, Central London, Ace Hotel sets a new standard for budget accommodation in the UK more info »
Currently displaying the most recent reviews
Nationality
Stayed
Gender
Age Group
Overall Rating
England
17th October 2008
Female
25-30
4/5
Comments: Very good hostel, excellent position.

Nationality
Stayed
Gender
Age Group
Overall Rating
-
17th November 2008
Male
18-24
4/5
Comments: I really enjoyed my stay. All around it exceeded my expectations.

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
16th November 2008
Female
18-24
3/5
Comments: I know you can't, but it'd be great if you got a lift...

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
16th November 2008
Couple
18-24
4/5
Comments: A great hostel. Very clean, nice quiet location but very close to downtown london, right next to metro stop. They provide a great breakfast every morning. This was a great hostel. I would definitely stay again.

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
16th November 2008
Female
31-40
4/5
Comments: Directions from Heathrow were excellent via the tube. There were plenty of things to do at the Ace day or night. The location is a bit far out from all major shopping and sights, but very convienient. One downfall was we had a few cold showers. Very helpful in getting us airport transportation, since the tube wasn't running early enough for our flight out on Sunday. We would stay again and recommend.

Nationality
Stayed
Gender
Age Group
Overall Rating
-
15th November 2008
Male
31-40
3/5
Comments: Good hostel. Staff look like robots: professionnal but not very friendly

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
10th November 2008
Female
25-30
3/5
Comments: Too many strict rules...

Nationality
Stayed
Gender
Age Group
Overall Rating
Turkey
10th November 2008
Female
25-30
3/5
Comments: I stayed in this hostel for a week and everything was excellent! The staff is really nice and helpful, also the location was handy. Thanks for everything guys!

Nationality
Stayed
Gender
Age Group
Overall Rating
-
10th November 2008
Male
18-24
3/5
Comments:

Nationality
Stayed
Gender
Age Group
Overall Rating
Ireland
9th November 2008
Female
31-40
3/5
Comments: Well priced + Easy transport link with West Kensington tube station nearby.The staff could have offered top/bottom bunks as my friend has a disability and found it hard to climb up the ladder. Also the loud football highlights on the tv at breakfast time was a bit much.anyhow, our room was very clean and has lovely grounds outside. Great power shower which is just what you need when you've been walking the shops and clubbing in London.

Nationality
Stayed
Gender
Age Group
Overall Rating
Italy
9th November 2008
Female
18-24
2/5
Comments: Internet was expensive and it's ridiculous they don't have WI-FI as any other place (some even for free!), the room was clean but EXTREMELY small, no space for anything, staff wasn't the friendliest. Breakfast is quite good, although it should stay open at least till 10am.

Nationality
Stayed
Gender
Age Group
Overall Rating
Portugal
9th November 2008
Male
18-24
3/5
Comments: The hostel is very good. The location is excellent, only a few minutes from the centre.

Nationality
Stayed
Gender
Age Group
Overall Rating
Argentina
31st October 2008
Couple
41+
4/5
Comments: Very nice breakfast, very clean. If I back to London again I'll back at ACE Hostel.

Nationality
Stayed
Gender
Age Group
Overall Rating
Australia
14th October 2008
Female
25-30
3/5
Comments: was very happy on all.

Nationality
Stayed
Gender
Age Group
Overall Rating
-
4th November 2008
Female
41+
4/5
Comments: Breakfast could be better. Change the muffins and croissants to toast and ryebread and maybe a bisquit. The margarine was awful. Serve som cheese too. The rooms need more hangers on the wall in the hallway, that would make it easier with coats and so. I also had appriciated a locker room for luggage. Nice area more quiet than at home! Thank you, cheers!

Nationality
Stayed
Gender
Age Group
Overall Rating
Italy
5th November 2008
Male
31-40
4/5
Comments: The only negative point for me is don“t be possible use the kitchen especially at night. The other aspects was very good and if I visit London again the Ace Hotel will be one of my options.

Nationality
Stayed
Gender
Age Group
Overall Rating
-
26th September 2008
Mixed Group
18-24
3/5
Comments: didn't feel like a hostel at all.. very clean and has almost evrything you could want.. garden area closes too early so if you smoke you'll find yourself out on the street.. very over regulated which took the fun out of it.. got complaints from an old guy staying there bout the noise just after 10pm but funny thing though was the noise a bloody school group of 12 yo were making a 7am didn't seem to bother anyone.. it was the people in our dorm that made our stay worth while..

Nationality
Stayed
Gender
Age Group
Overall Rating
England
17th September 2008
Male
31-40
3/5
Comments: Couldn't prepare own food in the kitchen, and couldn't bring food back to the rooms, so wouldn't consider this place as a hostel. It's more of a B&B with dorm rooms.

Nationality
Stayed
Gender
Age Group
Overall Rating
Ireland
2nd November 2008
Female
18-24
3/5
Comments: No hot water in the shower!

Nationality
Stayed
Gender
Age Group
Overall Rating
Austria
2nd November 2008
Couple
18-24
4/5
Comments: I was wondering why I can't turn off the light in the bathroom.

Nationality
Stayed
Gender
Age Group
Overall Rating
Ireland
27th October 2008
Female
25-30
4/5
Comments: The staff in particular were wonderful at the Ace Hotel and did everything possible to make our stay comfortable and enjoyable. Thank you!

Nationality
Stayed
Gender
Age Group
Overall Rating
Kenya
30th October 2008
Male
31-40
4/5
Comments: Please put a table top at the laundry to fold clothes after washing. I think there is enough space for that.

Nationality
Stayed
Gender
Age Group
Overall Rating
Canada
6th October 2008
Couple
25-30
4/5
Comments: The hotel was great, love the way it was decorated, clean and the staff was really friendly. It was in a nice area and only down the street from the metro and about a 20 min cab ride from the train station. It was a bit far from the main attraction, but we didn't mind taking the metro everywhere. I would definately recommend it and return.

Nationality
Stayed
Gender
Age Group
Overall Rating
-
31st October 2008
Female
31-40
3/5
Comments:

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
31st October 2008
Female
31-40
4/5
Comments: This hostel is PERFECTLY located to everything in London! It's about 5 minute easy walk from the West Kensington train line. Heathrow is about 40 minutes away by train and costs only 3. London city center is easily just the other way on the line, prob costs about 5. The hostel itself is nice--not a big party place, which was great! this is THE place for those of us who want a cheap, nice place to stay as we visit the London area.

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
30th October 2008
Male
41+
3/5
Comments: My backpack did not fit into the locker, and no free wi-fi. If you'd had those two luxuries, I would have stayed longer. Still, a nice job...keep it up.

Nationality
Stayed
Gender
Age Group
Overall Rating
England
30th October 2008
Female
41+
4/5
Comments: Would like to be able to help self to coffee from 6.30 am

Nationality
Stayed
Gender
Age Group
Overall Rating
Germany
29th October 2008
Couple
25-30
3/5
Comments: Very nice and quiet location (although not quite in the center of the city); still close to any tube station. Small rooms, but *extremely* clean. Go for it!

Nationality
Stayed
Gender
Age Group
Overall Rating
-
28th October 2008
Male
31-40
4/5
Comments:

Nationality
Stayed
Gender
Age Group
Overall Rating
Italy
25th October 2008
Mixed Group
18-24
4/5
Comments: I would definately reccomend the hostel. The staff is great (again, Benjamin should be the employee of the month :D) the location is safe, and the nearest tube station is served by both District and Circle line, so it\\\\\\\'s well connected to downtown. I had a great time while I was there. The only thing I didn\\\\\\\'t like was breakfast, cos there\\\\\\\'s no yogurt and it was hard for me, as I can\\\\\\\'t drink milk. Apart from that, it is really...ACE!