Reviews for Queens Hotel Euro Group
 

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Reviews for Queens Hotel Euro Group, London, England
 

Avg. Customer Rating

 
 
3/5

Based on 44 customer reviews
 
Address:      122 Church Road, Crystal Palace
The Queens hotel has played host to the rich and famous from all over the world. Set in a magnificient victorian building the hotel was established in 1854...... more info »
Currently displaying the most recent reviews
Nationality
Stayed
Gender
Age Group
Overall Rating
India
12th October 2008
Female
18-24
3/5
Comments: Rooms were dusty.

Nationality
Stayed
Gender
Age Group
Overall Rating
Germany
11th October 2008
Couple
25-30
3/5
Comments: not enough toilet paper provided, carpet could have benefited with a quick once-over with the hoover

Nationality
Stayed
Gender
Age Group
Overall Rating
Germany
3rd October 2008
Couple
18-24
3/5
Comments: Very nice!Staff was very friendly and at breakfast you could eat as much as you can.This was a very good hotel, and the next time I am visiting London I would stay there again.

Nationality
Stayed
Gender
Age Group
Overall Rating
Netherlands
20th September 2008
Female
18-24
2/5
Comments: On the booking was said that they had a special offer:free englishbreakfast. although I told them so(I had it copied on my booking, but they couldn\'t find it anymore.yeah right!)we didn\'t get any, unless we paid extra. So that\'s realy strange and not good!

Nationality
Stayed
Gender
Age Group
Overall Rating
Bulgaria
8th September 2008
Couple
31-40
3/5
Comments: The room was fine but the hotel is far from the center of London

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Stayed
Gender
Age Group
Overall Rating
France
9th September 2008
Female
18-24
3/5
Comments: A good stay overthere. It was quite nice, everybody was doing everything to make my journey great. If you don't have much money, f=go overthere really good quality/price report !!!

Nationality
Stayed
Gender
Age Group
Overall Rating
Wales
7th September 2008
Couple
41+
2/5
Comments: Very good value for money - however, breakfast's are very poor indeed, and the locations make journeys into / out of central London some what tedious at about an hour.

Nationality
Stayed
Gender
Age Group
Overall Rating
Brazil
12th July 2008
Couple
25-30
3/5
Comments: Good hotel, clean and safe. Nearby there are good restaurants (not too expensive), but it is a little far from city centre. To get a train you need to walk about 10 min.

Nationality
Stayed
Gender
Age Group
Overall Rating
Czech Republic
18th July 2008
-
-
3/5
Comments: it will be fine to check the roos befor any room is given out .On like my case, we were checked into a room without window ,when the room was changed we were given a room with a broken bed and smell of nicotin,when the room was changed we were given a room with a broken toilet seat,in the room was doublebunk with a broken ladder.In all this situation a child of 8months and a 9years old had to undertake the three moves from room to room after having behind them a journey all the way from Belgium.

Nationality
Stayed
Gender
Age Group
Overall Rating
Hungary
18th July 2008
-
-
2/5
Comments: The 117. room havn't window.

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Stayed
Gender
Age Group
Overall Rating
USA
11th July 2008
Female
41+
3/5
Comments: One of the staff, a young, thin man with glasses was especially helpful and polite but overall everyone was nice. It was a bit of a trip out from London but we enjoyed going on the train each day with the normal commuters.

Nationality
Stayed
Gender
Age Group
Overall Rating
Hungary
12th July 2008
Mixed Group
25-30
1/5
Comments: We booked our four-bedded room via internet. We received an answer e-mail and SMS that everithing was all right. Despite this after we had arrived the receptionists said they didn't have any four-bedded room. The stuff was helpless. There was actually a big chaos. After about 2 hours waiting we managed to find a room. We stayed at a double room, as we were four two additional beds were taken in the room. We had to pay the same price as it would be the room that we had booked (four-bedded).

Nationality
Stayed
Gender
Age Group
Overall Rating
Wales
12th July 2008
Male
31-40
3/5
Comments: it would have been nice to know that the time we had to check in was 3pmwe we told on the internetwe could get there for 11 in the morning. but other thanthat great.

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
5th July 2008
Couple
25-30
1/5
Comments: Hell hole. This is nowhere near convenient to get to. The tube isn\'t an option. We checked in and the guy at reception told some guy to show us to our room. This oaf showed us to the nearet stairway and said, \\\"two floors down.\\\" We got lost. They forgot our wakeup call. I asked if they possibly had any toothpaste and the idiot at the front desk responded in pure douchiness, \"no, we don\'t provide toothpaste here.\" Bunch of morons working here.

Nationality
Stayed
Gender
Age Group
Overall Rating
Finland
28th June 2008
Couple
25-30
3/5
Comments: There is only a continental breakfast included, unlike otherwise promised. If you want the promised full english breakfast, it will cost extra.

Nationality
Stayed
Gender
Age Group
Overall Rating
Norway
25th June 2008
Mixed Group
18-24
3/5
Comments: Why did we get a room without a window..?

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Gender
Age Group
Overall Rating
Sweden
24th June 2008
Male
25-30
3/5
Comments: I liked this hotel. We had a cheap room but it was totally ok.

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Stayed
Gender
Age Group
Overall Rating
Germany
27th May 2008
Male
25-30
2/5
Comments: Although stated otherwise, only continental breakfast was included.

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Stayed
Gender
Age Group
Overall Rating
Canada
24th May 2008
Male
18-24
3/5
Comments: A neat place, but a bit too far out of the City. Travel into London got expensive everyday. The woman bartender was a miserable crank but the rest of the staff are excellent. Rooms are good and the free breakfast was a nice touch.

Nationality
Stayed
Gender
Age Group
Overall Rating
Slovakia
22nd April 2008
-
-
3/5
Comments: nobody cares about heating!!!

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Age Group
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Netherlands
21st April 2008
-
-
3/5
Comments: A nice hostel but very noisy. lots of things where broken, lamps, tiles etc. for us it was ok, but don\'t expect luxe.

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Age Group
Overall Rating
Canada
20th April 2008
-
-
1/5
Comments: room on the ground floor.the window was missing various pieces and would not close. open to the elements and was a huge security risk. the hallway was filthy as though there was no pride in the management staff. our room wrecked of curry from an unknown source and the bathroom door did not close. this would be more understandable if the room was listed as a hostel, but it was listed as a private HOTEL room. my experience can only be described as truly disgusting.

Nationality
Stayed
Gender
Age Group
Overall Rating
England
14th April 2008
Female
25-30
4/5
Comments: I have stayed at the queens numerous times now and i still like to go back. The staff once yuo get to know them are wonderful and you pay for what you get a clean but simple place to stay.

Nationality
Stayed
Gender
Age Group
Overall Rating
England
13th April 2008
Couple
25-30
3/5
Comments: We booked the hotel just for somewhere to sleep after a night out in Brixton so we didnt really experience the hotels facilities. The rooms were generally clean; however the quilt covers were stained, so we took them off & just sleep under the sheets. However for the £30 we paid for a double room with a private bathroom, close to the train station with good links to the centre of London, we were incredibly pleased with value for money and would definitely stay there again after a night out

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Age Group
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Chile
14th October 2007
-
-
1/5
Comments: es una mierda de hotel ..............

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Stayed
Gender
Age Group
Overall Rating
South Africa
4th February 2008
Female
25-30
2/5
Comments: They put us in a room under the stairs and next to the housekeeping cupboard so that we got woken up at about 7:30am when the housekeeping ladies came to work because they were talking just outside the door. And we could hear every time someone walked up or down the stairs.

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Stayed
Gender
Age Group
Overall Rating
Germany
4th February 2008
Female
25-30
2/5
Comments: this hotel is far away from centre but good to reach with underground and bus, the hotel is cheap and the staff is not very helpful. but they clean every day and give new towels aswell. breakfast was ok, its buffet but not much range. all in all this hotel is good for ppl who dont want to spend many money, because they offer doublebedrooms with own bath and breakfast is inclusive. all u need is an oyster card and all will be fine. but you need to look up connections on transport for londons homepage.

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Stayed
Gender
Age Group
Overall Rating
Spain
12th January 2008
Male
41+
2/5
Comments: Staff is very unmotivated. Examples. - I arrived and was told to wait at the reception until the person finished talking with some friends and finished his cigarette. When you arrive at night, you wish to get to the room ASAP. You can wait but not long just because someone is smoking. - The morning person, was very dry. We even asked her for a map. No assistance was provided and she limited herself to try finding one in the information shelf where they had publicity of many touristy activities. So on...

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Stayed
Gender
Age Group
Overall Rating
Australia
6th January 2008
Couple
18-24
3/5
Comments: Staff wasnt helpful at all, and hotel is further from london and the "nearest" train station then it says.... also, it is on the national rail service, not the metro! Room was spacious, good shower, tv and comfy bed!! few marks on the walls but nothing to complain about!!! THERE WAS NO BREAKFAST!!! Was fine apart from the location

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Stayed
Gender
Age Group
Overall Rating
Malaysia
1st January 2008
-
-
2/5
Comments: Generally the hotel condition is ok except for the location it's really far from central london. The staffs are friendly except for one lady receptionist who was very rude and unhelpful (if only I know her name). I got the family room because there were 6 of us so bed and facilities of the room I should give average (no hairdryer as being promised) but the bathroom sucks!