Nationality Stayed Gender Age Group Overall Rating Norway 28th April 2008 Male 25-30 2/5 Comments: When I got there they told me they didnt have a room for me, so they brought me to another hotel. Pretty bad considering I booked this place after reading the reviews here. No excuses or sorries from the guy. So he walked us to a hotel (Elena) right next to the train station. Not the location I wanted. No water in the room so we got another room the next night. Room itself was good. We got no breakfast, even though I think that was included in the Concordia?

Nationality Stayed Gender Age Group Overall Rating England 20th October 2007 Female 41+ 2/5 Comments: Arrived at Hotel Concordia at approx 9pm on 18 Oct - there was no room for us although we had booked for 2 nights - taken to another Hotel - Sicilia - receptionists in both hotels English not good. Given a small double bed for first night at Hotel Sicillia then moved 2nd night. On 2nd night my bum bag was snatched as I was going through the door to hotel - there was a delay in letting me in and outside hotel very badly lit. The staff were disinterested in the fact I had just been mugged and gave no help about contacting the police or their whereabouts.

Nationality Stayed Gender Age Group Overall Rating Australia 15th October 2007 Couple 25-30 2/5 Comments: I can't comment too much because they had actually overbooked and had to send us down the road to another hotel. The front desk clerk was not very friendly though and spoke no english so it took a while to ascertain what was going on.

Nationality Stayed Gender Age Group Overall Rating England 7th September 2007 Female 25-30 4/5 Comments: The staff were really friendly and happy to give you recommendations about anything you asked!

Nationality Stayed Gender Age Group Overall Rating Denmark 23rd July 2007 - - 1/5 Comments: They didn\'t hold my reservation. They tried to charge me 5 euros more then the total price on Hostel world. Never got my deposit back.

Nationality Stayed Gender Age Group Overall Rating Scotland 8th July 2007 Female 18-24 3/5 Comments: Very central but on Via Roma which is an extremely noisy street. However, if you can sleep through that, it's good value for money and my room came with a charming balcony

Nationality Stayed Gender Age Group Overall Rating England 1st July 2007 Male 41+ 3/5 Comments: This Hotel is so centrally situated and close to the bus station that it was ideal for my purpose of an overnight stay prior to flying home.The facilities where fine and the hotel was clean.

Nationality Stayed Gender Age Group Overall Rating Croatia 11th June 2007 Female 25-30 3/5 Comments: Excellent location, could hardly be better. Really good value for money in terms of accommodation. Was pleasently surprised by an upgrade to a private ensuite for the same price.

Nationality Stayed Gender Age Group Overall Rating England 7th May 2007 Male 18-24 4/5 Comments: The Concordia was a great surprise as we were not expecting much from it. The location is perfect on the busiest street and center of Palermo (Via Roma). The double bed room was large and so was the bathroom. The room was very clean and well presented. The nights were noisy due to it's location, but this hotel has great character, plus very helpful and welcoming staff. I can't recommend this budget hotel enough. It far exceeded my expectations and is a certain choice when I plan to visit again soon.

Nationality Stayed Gender Age Group Overall Rating England 13th March 2007 - - 1/5 Comments: Your booking system failed, so John didnt get to stay at his chosen hotel. i have contacted you twice to ask fo someone to contact me to arrange a refund and some compensation for the hassle and loss of money, but to date (12.4.07) no reply.

Nationality Stayed Gender Age Group Overall Rating Germany 31st March 2007 Couple 25-30 3/5 Comments: Staff spoke no english but biggest issue was the noise from the outside street. No double glazing and window didnt even shut properly so kept awake most of the night.

Nationality Stayed Gender Age Group Overall Rating England 5th March 2007 Male 41+ 4/5 Comments: very pleasnt stay and well looked after many thanks

Nationality Stayed Gender Age Group Overall Rating England 19th February 2007 Male 18-24 3/5 Comments: the staff were helpful just didnt speak any english

Nationality Stayed Gender Age Group Overall Rating USA 1st January 2007 Male 41+ 4/5 Comments: Excellent...Hope to return soon.