Nationality Stayed Gender Age Group Overall Rating Australia 28th July 2008 Couple 25-30 3/5 Comments: Nothing much negative to say about this place. Budget hotel. It was exactly what we expected. Location suited us but if you're looking to hang out at Khao San Road every day, then staying closer would suit better. But overall we were happy. We've stayed at other hotels in the area where staff spoke a lot better english, which was handy.

Nationality Stayed Gender Age Group Overall Rating Thailand 4th September 2006 Male 31-40 4/5 Comments: excellent spot if you like to be in China Town. Very clean.

Nationality Stayed Gender Age Group Overall Rating USA 20th May 2008 Male 25-30 4/5 Comments: Not a 5 star experience but it has character. It's in Chinatown which means you have access to TONS of great restaurants.

Nationality Stayed Gender Age Group Overall Rating Japan 7th May 2008 Mixed Group 18-24 3/5 Comments: Restaurant turned bad. Before, I loved there.

Nationality Stayed Gender Age Group Overall Rating Sweden 22nd April 2008 Male 41+ 2/5 Comments: Never again going trough Trav, lost money due to not able to print confirmation mail.

Nationality Stayed Gender Age Group Overall Rating Canada 30th March 2008 Couple 18-24 3/5 Comments: I got food poisoning from the complimentary breakfast at the hotel.

Nationality Stayed Gender Age Group Overall Rating Japan 28th February 2008 Male 18-24 3/5 Comments: Bathroom ceiling had holes, and there was hair in the drain.

Nationality Stayed Gender Age Group Overall Rating Japan 15th January 2008 Male 41+ 3/5 Comments: I enjoy trip Thailand several times with wife. Everytime trip start from your hotel and hope to keep the price and service in today's level. But cleaner room including window lock is the wish from us. Hiro

Nationality Stayed Gender Age Group Overall Rating Brazil 25th November 2006 Male - 3/5 Comments: Acreditam que o Taxista não achou o hostel ??? Era tarde da noite então fiquei no primeiro hotel que achei. Uma pena.

Nationality Stayed Gender Age Group Overall Rating England 7th December 2007 Male 25-30 1/5 Comments: Terrible hotel, room stank & was scruffy as hell. Checked out immediately.

Nationality Stayed Gender Age Group Overall Rating England 7th December 2007 Male 31-40 2/5 Comments: Hotel was that bad we immediately checked out.

Nationality Stayed Gender Age Group Overall Rating Singapore 20th September 2007 Male 41+ 2/5 Comments: Counter staff not friendly. Unable to explain additional charges for in-room coffee/tea packages. Also there was no indication/notice for such charges. I was made to pay a high price without explanation.

Nationality Stayed Gender Age Group Overall Rating India 3rd October 2007 Female 41+ 3/5 Comments: The hotel need more English speaking staff especially the restaurant. The quality of breakfast should improve as there is no choice in the menue, tea/coffee served is very cold ,besides pork sausages there should also serve chicken. The reception staff are very helpful polite and excellent in there services rendered. The bathrooms need to be repainted and shower curtains need to be changed

Nationality Stayed Gender Age Group Overall Rating France 10th July 2007 Male 25-30 3/5 Comments: Hotel with good situation : near the chao praya for take boat and inside chinatown . Taxi for airport is around 250-400baths . Staff professional and no problem with booking

Nationality Stayed Gender Age Group Overall Rating Northern Ireland 3rd August 2007 Couple 18-24 1/5 Comments: This place is a hole. "New" i dont think it has seen a tin of paint in 30 years Its filthy, the staff are useless, barley a word of english and the extra locks on the door are needed to make you feel safe. My clean towel in from the shower had brown stains on it- the manger shrugged his shoulders & only replaced it. (no sorry or discount)The breakfast is unedable & the milk was about 4 days off that i poured into my coffee. My room had dry rot all over the roof and the view, you may as well keep the curtains shut. The Hotel is near the train staion, an area covered in muggers and Theives. DO NOT STAY IN THIS HOTEL - IF IT WAS IN THE UK IT WOULD BE SHUT DOWN

Nationality Stayed Gender Age Group Overall Rating Netherlands 23rd July 2007 Couple 41+ 2/5 Comments: we didn't stay in the hotel, because we didn't like it at all.

Nationality Stayed Gender Age Group Overall Rating Netherlands 20th July 2007 Male 41+ 3/5 Comments: Changing wallpaper made the look of the room more atractive

Nationality Stayed Gender Age Group Overall Rating USA 3rd May 2007 Male 41+ 3/5 Comments: Getting more run down every year. close to train station but would not stay there again.

Nationality Stayed Gender Age Group Overall Rating Singapore 10th March 2007 Male 31-40 3/5 Comments: NA

Nationality Stayed Gender Age Group Overall Rating Belgium 7th January 2007 Mixed Group 25-30 2/5 Comments: the prices in the little restaurant where to high for the little food you get.

Nationality Stayed Gender Age Group Overall Rating Ireland 14th February 2007 Female 18-24 3/5 Comments: This place is clean and comfortable, centrally located in Chinatown. Close to central train station and also has restaurant and internet. Bonus4 backpackers, it has a lift!

Nationality Stayed Gender Age Group Overall Rating Netherlands 31st December 2006 Male 41+ 3/5 Comments: on streetside very noisy.

Nationality Stayed Gender Age Group Overall Rating South Korea 2nd January 2007 Female 25-30 1/5 Comments: New Empire Hotel was definitely not up to the average expectation. If you are looking for a brief stay at somewhere near the Train Station it's a fine location, but otherwise, i do not recommend the place.

Nationality Stayed Gender Age Group Overall Rating USA 31st December 2006 Female 41+ 2/5 Comments: Neither the website nor the brochure tell you the REAL state of this hotel... False advistment is what I I would use for the brochure's description of the hotel. It looked terrible from the outside, and the inside isn't that much of an improvement. The coffee shop staff totally ignored me when I went in for my free breakfast. After sitting and waiting for any one of the 6 waiters to acknowlege me, I gave up and left with out having breakfast. Since it is not nice to provide an all-negative review, I do think there are 2 things that is positive: 1. The air conditioning works! Keeping the depressing room cool. 2. On the 6th floor (where I stayed), there was a very nice, helpful, and friendly woman who made sure I got hot and cold water, and helped me with my luggage. She IS the saving grace of that place. In summary, I think the hotel can help manage their potential customers' expectation by telling the real state of the place: "We give you a room, with air con and flusing toilets. But it is old, not so clean, and VERY ugly. Hey, what do you expect for 700 Baht? "

Nationality Stayed Gender Age Group Overall Rating Germany 15th November 2006 Male 25-30 1/5 Comments: had to pay full rate, didnt now anything from ur bill u made me on credit card!

Nationality Stayed Gender Age Group Overall Rating USA 19th August 2006 Mixed Group 18-24 4/5 Comments: nice food, nice laundry service, honest travel bookings.. i strongly recommend it!

Nationality Stayed Gender Age Group Overall Rating England 26th July 2006 Female 31-40 2/5 Comments: The property was relatively cheap, at about $15 per room per night. However, for the room we were given it did not live up to the "exceptionally good-value superior rooms" description in our guidebook. The room had mould up most of the walls and smelt damp. This may only have been our room, but was our experience, we were looking for something a bit better....maybe we should have paid more?!

Nationality Stayed Gender Age Group Overall Rating Ireland 23rd June 2006 Female 25-30 2/5 Comments: Staff were unfriendly and if i hadnt of booked up for 4 nights i would of definitely left after the first. Walls are quite thin and people are on the move from 6am.Not good if your trying to catch up on some much needed sleep.Taxi drivers did not know where the hotel was.

Nationality Stayed Gender Age Group Overall Rating Singapore 22nd June 2006 Male 25-30 2/5 Comments: It's high time for them to renovate their Hotel Rooms' floor & TOILETS.

Nationality Stayed Gender Age Group Overall Rating New Zealand 23rd April 2006 Male 25-30 2/5 Comments: only the main guy at the front dest made any attempt to help me on my stay, he was very helpful.