Reviews for Hotel Regina-Firenze
 

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Reviews for Hotel Regina-Firenze, Florence, Italy
 

Avg. Customer Rating

 
 
3/5

Based on 2 customer reviews
 
Address:      Borgo La Noce, 8
Hotel Regina is located in the district of S. Lorenzo well known all over the world for its lively market... more info »
Currently displaying the most recent reviews
Nationality
Stayed
Gender
Age Group
Overall Rating
USA
9th June 2008
Female
18-24
3/5
Comments: I liked the location, right next to the San Lorenzo market and you can walk almost everywhere in Florence. The room and breakfast was nice, except for the showers. The shower head just stuck out from the wall right next to the toilet with no difference in the floor at all.

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Stayed
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Age Group
Overall Rating
England
22nd February 2008
-
-
4/5
Comments: Excellent location. Very quiet. Very convenient. Staff friendly and helpful. Room cleaned every day, sheets clean, clean towels every day. Furniture old and dated but practical. Private bathroom essential. Breakfast is a set breakfast, very basic but adequate for price. Really happy to have stayed here.

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Stayed
Gender
Age Group
Overall Rating
Australia
5th January 2008
Couple
25-30
3/5
Comments: The room was not too bad, but the shared bathrooms stank like urine for our entire stay.

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Age Group
Overall Rating
England
31st December 2007
-
-
4/5
Comments: very good location, nice enough staff, can't really complain about anything.... rooms were quite warm and pleasant...

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USA
29th December 2007
-
-
1/5
Comments: The staff was very unprofessional and dishonest. While I was out, they moved my belongings to a different room without my knowledge or permission. During the process they broke a bottle of perfume but they did not tell me about it when I returned. It was not until I asked the receptionist about it, that she admitted she had broken it. When I spoke to the manager he told me it was "standard procedure" to move people's belongings. After much discussion and hassle, I finally got reimbursed but no one ever admitted that they were at fault. I have never felt so violated nor been treated with such disrespect.

Nationality
Stayed
Gender
Age Group
Overall Rating
Australia
2nd November 2007
Female
-
2/5
Comments: Not very impressed. People running up and down the hallway until 3am: like being on high school camp. When the boys next door finally slept (3.30am), the kids woke us up at 8am. Sinks in the rooms a bonus though.

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Stayed
Gender
Age Group
Overall Rating
South Africa
24th September 2007
Male
25-30
3/5
Comments: The place is OK and staff was very friendly and helpfull. Only thing I can really say is the bathrooms are really tiny and the shower and toilet are on top of each other. After showering the entire bathroom is wet...

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Age Group
Overall Rating
USA
16th July 2007
Female
31-40
4/5
Comments: It was a decent hotel, had to switch rooms once during our stay. Staff were helpful and the place was clean! The hotel is located in a Piazza with GREAT restaurants... I would stay here again!

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Age Group
Overall Rating
Australia
13th July 2007
Couple
31-40
3/5
Comments: Cheapish accom is hard to come by in Florence, so getting this place was a stroke of luck on a busy weekend. Friendly English-speaking staff, 24 hour reception, and right on one of the better piazzas for food and drinks. Basic, airy rooms and clean share bathroom with a good shower.

Nationality
Stayed
Gender
Age Group
Overall Rating
Scotland
28th April 2007
Couple
41+
2/5
Comments: hotel not up to standard for even a 1/2 star. room dark and back court outlook dirty. Sink was cracked and owner did not acknowledge this. We checked out after one night after a meaningful discussion with owner who was insisting we paid for 3 nights. Compromised on 2 nights payment. How can you give a place like this 4 thumbs up on your web site. I have been in Florence on 4 occasions before in 1/2 star hotels with no problem. This one is not good enough.

Nationality
Stayed
Gender
Age Group
Overall Rating
England
26th March 2007
Female
41+
3/5
Comments: Very difficult to find by car & no car park

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Age Group
Overall Rating
Scotland
24th March 2007
-
-
3/5
Comments: The staff were very friendly and helpful, the rooms were big, clean and very comfortable. It was a relatively quiet place which was great for getting a good nights sleep. Location was excellent -very central, next to the main market.

Nationality
Stayed
Gender
Age Group
Overall Rating
England
20th March 2007
Male
41+
3/5
Comments: I 'stole' a handtowel which I plan to return when I stay for 1 or 2 nights in september

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France
9th March 2007
Couple
41+
3/5
Comments: the staff is quite helpful, but we found our twin beds opposite one another!! and our "private" bathroom right at the end of the corridor, to be opened and closed with a different key, not worth a two star hotel. the bathroom was very clean, but the stairs were dirty, not very inviting. you have to climb up two floors to get to the reception, and you room. This should be mentioned for elder people. Apart from this we enjoyed our stay mainly thanks to the location.

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Stayed
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Age Group
Overall Rating
Australia
3rd March 2007
Female
25-30
2/5
Comments: We were very disappointed with this hotel, the rooms & bathroom smelled and one of the night staff smoked heavily in the 'non-smoking' hotel so the smoke drifted down the hallway and into our rooms. The same staff member was quite rude to me also. The breakfast also isn't worth getting out of bed for. The description they gave of the hotel was not what we received.

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Stayed
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Age Group
Overall Rating
Malaysia
31st January 2007
Female
18-24
3/5
Comments: Location: strategic if that's what u want, near to bus and train station but the area is scary at night (wont recommend coming back to hotel more than 8pm) Staff: very nice man! helpful and cheerful. definitely a great host! Price: in venice we get a tv, hairdryer and patio for the same price; but the room here is quite spacious View: no good view Toilet: the water heater is fine, i had no problem whatsoever with it Shopping: near to mercado central-leather goods, shawls, souvenirs and everything..within walking distance to posh shops too

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Stayed
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Age Group
Overall Rating
Italy
6th January 2007
Mixed Group
41+
4/5
Comments: It's a very good place to enjoy Florence. Thank you very much

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Overall Rating
Taiwan
6th January 2007
Female
25-30
2/5
Comments: We're not happy with this hotel though the staff were polite. The shower room is very small, the waterflow is very weak, and the water is not hot enough. Though the lady in the reception came and checked, she could do nothing about it and even thought the water temperature was fine. Well, it was fine for washing hands, but not for showering. Besides, we had to walk 2 mins. to a bar to have breakfast, which was fine, but the breakfast only included a drink and a croissant, which was far from enough. The reception told us the bar was opened at 7 am but the second morning we went there at 7:30 am and it's not opened yet. So we didn't have breakfast that day. The worst thing was that the housekeeper didn't finish making the beds on the first day, and after we comlained, the beds were made the next day but she left a note on the bed, saying "Grazie," which sounded very sarcastic to us. Well, for the price we've paid, there could be better hotels than this one. After all, the hostel we stayed in Rome was even cheaper and better than Regina.

Nationality
Stayed
Gender
Age Group
Overall Rating
Australia
10th September 2006
Couple
31-40
3/5
Comments: Located close to train statin, markets etc. Our room had a view of il duomo (only a few blocks away) and is also within walking distance to other main sights.

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Croatia
28th August 2006
Couple
31-40
3/5
Comments: The car parking was so expensive, it was 23 euros per night, which they did not mention in the hostel description. The location is good and close to all the major sites of interest.

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Age Group
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Ecuador
8th August 2006
Female
18-24
3/5
Comments: Great location, helpful staff, decent rooms, simple but nice breakfast. I would recommend it and I would stay there again.

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Age Group
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USA
20th June 2006
Couple
18-24
3/5
Comments: The problem that I had with this hotel is that the bathroom was down the hall from the bedroom and the shower and toilet were in the exact same place. You basically shower over the toilet and get everything soaking wet. Of the hostels that I stayed at, this was not one of my favorite. However, the location is great and the breakfast in the morning is good.

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Stayed
Gender
Age Group
Overall Rating
USA
11th July 2006
Female
18-24
4/5
Comments: A great place!..2 min from basilica of san lorenzo and walking distance to all the other sites! good area right next to unexpensive real italian restaurants and a cool street market. the people at the desk are extremely nice and helpful! i'll definitely stay again when i go back to firenze!

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
3rd July 2006
Couple
25-30
4/5
Comments: the hotel was a good value for the money, very clean, and the staff was great. i would definitely suggest staying here.

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Age Group
Overall Rating
Austria
21st June 2006
Couple
41+
4/5
Comments: exellent location, friendly staff, roomy room. clean and tidy. but there was an awfull permanent smell from the en-suite.

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Stayed
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Age Group
Overall Rating
Canada
9th June 2006
Mixed Group
18-24
4/5
Comments: Beautifil place to stay. It is a nice break from hostels as they have clean towels, really clean rooms and a GREAT location. Staff was very friendly.

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
13th June 2006
Female
18-24
4/5
Comments: great location..near train station and sights. staff is nice too. good value

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Stayed
Gender
Age Group
Overall Rating
Canada
10th June 2006
Couple
25-30
3/5
Comments: The location was great, very easy to find and close to the central train station. The rooms were adequate and comfortable, but we happened to have a room that opened into a very small courtyard (7 feet by 7 feet) and it had this terrible smell for all three days, so we couldn't open the windows. I'm sure not all their rooms are like this. Staff was attentive and 24 hour reception was handy. Soundproofing is not good. Overall it's reasonably priced but not as nice as other Italian guesthouses we've stayed at.

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
28th May 2006
Couple
18-24
4/5
Comments: Great location. Friendly staff. Decent breakfast. Very clean rooms and bathrooms.

Nationality
Stayed
Gender
Age Group
Overall Rating
France
28th May 2006
Male
18-24
3/5
Comments: Excellent location Price very correct Open 24h/24h Very small breackfast