Reviews for Alla Lenz Hotel-Pension
 

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Reviews for Alla Lenz Hotel-Pension, Vienna, Austria
 

Avg. Customer Rating

 
 
4/5

Based on 5 customer reviews
 
Address:      Halbgasse 3-5
Alla Lenz is pleased to welcome you to our family run hotel where we are delighted to meet the individual needs of our guests, in the pursuit of excellent service... more info »
Currently displaying the most recent reviews
Nationality
Stayed
Gender
Age Group
Overall Rating
Australia
16th May 2008
Couple
18-24
2/5
Comments: decent sized room, walking distance to the centre ( a bit of a long walk though). noisy construction workers started right next door at 6am everyday. wouldnt have been so bad except we had to have the window open for some fresh air as the airconditioner in our room didnt work!! on checkout we told them re A/C and they stated it wasnt hot enough yet for them to have them turned on!!

Nationality
Stayed
Gender
Age Group
Overall Rating
Mexico
26th March 2008
Male
25-30
4/5
Comments: It's an amazing place!. One of the best hotels I've visited. The staff is very helpful, friendly and cordial. The installations seem new and everything is probably recently refurbished. And the breakfast is just great!!. If you're looking for a peaceful and relaxing place in Vienna, for an excellent price, this is the place!.

Nationality
Stayed
Gender
Age Group
Overall Rating
Yugoslavia
31st March 2007
Couple
31-40
3/5
Comments: Nice quiet hotel near city center - 15 min walk. Staff is helpfull and pleasent. Breakfast ok. Rooms are clean and not so big.

Nationality
Stayed
Gender
Age Group
Overall Rating
England
29th December 2006
Female
25-30
4/5
Comments: the hotel was very nice and the staff where very friendly and helpful and couldn't do enough. Breakfast was delcious with a nice range of products. Excellent value for money.

Nationality
Stayed
Gender
Age Group
Overall Rating
India
6th July 2006
Couple
25-30
4/5
Comments: Centrally located & easy to get to from Westbahnhof. Certainly worth considering.

Nationality
Stayed
Gender
Age Group
Overall Rating
Ireland
28th June 2006
Male
18-24
3/5
Comments: About 10 mins walk down to the city centre and about 5 mins by taxi to the main train station.

Nationality
Stayed
Gender
Age Group
Overall Rating
Australia
2nd July 2005
Male
41+
2/5
Comments: Ovrpriced and should have 2* maximum

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
24th June 2005
Couple
25-30
2/5
Comments: Swimming pool is a large tub and shuts down at 7 p.m. Air conditioning costs extra and shuts down at 10:00 p.m. Not located in the city centre... close to the train station, however. Keep looking!

Nationality
Stayed
Gender
Age Group
Overall Rating
USA
21st June 2005
Female
25-30
2/5
Comments: I was staying for two nights and upon arriving (though I made reservations weeks in advance), I was told I would have to change rooms for my second night. The first room smelled smoky and was quite small, but had a working TV, minibar, etc. When I changed the second room, they kindly upgraded me to a double room and it was much nicer, but the television did not work. It also had a safe but no instructions for how to set the code, etc. On my last morning, I learned that breakfast was in fact not included and I had to pay extra for it, despite the fact that I had checked the information book in the room and it said that a fee would only be applied if I wanted room service. Also, on the second morning, while getting ready, my hand hit a glass shelf in the bathroom which was not affixed the the wall, and it fell and broke. I told the staff about this and they charged me 50 Euro for it! The piece of glass was a standard glass sheet (about 6" by 12") so I think this was ridiculous. There are better places to stay in Vienna. If you do stay here, be careful not to break anything or you will pay dearly!